Shipping

How Savaneli orders are shipped, delivered and returned.

Made to Order

Hair jewelry is coming soon. When ordering opens, every piece is handmade by Téa after you order and arrives 4–5 days after you place it. Join the waitlist.

Delivery

Shipping is free by express delivery within the United States. Your estimated delivery date is shown at checkout, and a tracking number is emailed when your order ships.

Where We Ship

We currently ship within the United States only.

Returns & Exchanges

Hair care products can be returned unopened within 14 days of delivery for a refund of the product price. For hygiene reasons, opened products are final sale. Hair jewelry is made to order and final sale. If anything arrives damaged or incorrect, email hello@savaneli.co within 7 days and we will make it right.

Lost or Delayed Orders

If your tracking has not updated in several days or your order has not arrived by the estimated date, email hello@savaneli.co with your order number.

Salon Installation

Prefer your piece installed? Installed hair jewelry is booked as a salon service in Denver or during Téa’s visits to Miami and Los Angeles. .

Last updated October 2026.