Privacy Policy

Who We Are

This website is operated by Savaneli LLC, a Colorado company (“Savaneli,” “we,” “us”). Questions about this policy can be sent to hello@savaneli.co.

Information We Collect

We collect the information you choose to give us:

Orders: your name, email, phone number (optional) and shipping address.
Waitlist: your email address, used only to tell you when hair jewelry and new pieces are available. You can ask to be removed at any time.
Appointments and inquiries: the details you share when you call, message us on WhatsApp or email us.
Your bag: the items you add are saved in your own browser so they are there when you return. We do not receive this information until you check out.

Payments

Payments are processed by Stripe. Your card details are entered directly into Stripe’s secure payment form and are never stored on our servers. Stripe’s use of your information is described in the Stripe Privacy Policy (opens in a new tab).

How We Use It

To make, ship and support your order.
To schedule and confirm salon appointments and consultations.
To answer your questions and inquiries.
To email you when products you joined the waitlist for become available.
To meet legal, tax and accounting obligations.

We do not sell your personal information.

We share information only with the services needed to run the business, such as our payment processor, shipping carriers and website host, and only as needed for them to provide their service. We may also disclose information when required by law.

Third-Party Services

This site loads fonts from Google Fonts, and our contact links open WhatsApp, Instagram and Google, each of which has its own privacy policy. We do not currently use advertising trackers or analytics cookies.

Keeping Your Information

We keep order and appointment records for as long as needed to serve you and to meet legal and tax requirements, then delete them.

Your Choices

You can ask to see, correct or delete the personal information we hold about you by emailing hello@savaneli.co. You can clear your saved bag at any time by removing the items or clearing your browser data.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date below shows when it was last revised.